Terms of service

1. Who runs HookOS

HookOS is run by its owner in Crete, Greece. In these terms, “HookOS” means the service and the person who runs it. “You” means the person or business that uses an account. Write to hello@hookos.io for any question about these terms.

2. What HookOS does

HookOS helps you find local businesses with no website or a weak one, build a sample site for a business you choose, and send that sample from your own mailbox. You decide which area to search, which businesses to contact, what each sample says, and what you charge. HookOS does not sell websites to businesses for you.

3. Your account

• You must be at least 18 years old and able to make a contract.
• Give true details, and keep your password private. You are responsible for what happens in your account.
• Tell HookOS at once if you think someone else used your account.

4. Plans and payment

• The Free plan includes a small number of sample sites to try HookOS. Sending emails needs a paid plan.
• Paid plans renew every month or every year until you cancel. Payments are handled by Stripe. The prices are on the pricing page and on your Billing page.
• Each finished sample site uses one site from your monthly allowance. The allowance renews every month and does not carry over. A build that fails does not use a site. Finding businesses and reading replies do not use sites.
• You can cancel future renewals at any time from Billing. Payments already made are not refunded, except where the law requires a refund.

5. Sample sites

• A sample site is built from public details about a business. Check every sample before you send it. Details can be wrong or out of date.
• You may use, change and sell a sample site to the business it was built for.
• A sample is a proposal. Do not publish a sample on a public web address until the business owner agrees.
• You are responsible for any text, images or claims you add to a sample.

6. Sending emails

• Emails go out from the mailbox you connect, in your name. You are the sender.
• You must follow the email, marketing and data protection laws of the places where you and the businesses are. This includes the rules on unsolicited messages.
• Stop contacting anyone who asks you to stop. Your plan limits how many emails you can send each day.
• HookOS can pause sending from an account that causes complaints, bounces in large numbers, or breaks these terms.

7. What you must not do

Do not use HookOS to break the law, send spam, deceive people, pretend to be a business or a person, harm the service or other users, test or break its security, copy it at scale with automated tools, or resell access to it.

8. Business data and results

Business details come from OpenStreetMap and other public sources. They can be incomplete or out of date, and HookOS does not find every business in an area. HookOS does not promise replies, clients or sales.

9. Availability and changes

HookOS is provided as it is. Features can change, and parts of the service, such as site building, can be paused for maintenance or safety. If these terms change in a way that matters to you, the new terms appear on this page with a new date before they apply.

10. Ending your account

You can stop using HookOS at any time. To close your account and delete its data, write to hello@hookos.io from the email address on the account. HookOS can suspend or close an account that breaks these terms, and tells you why.

11. Liability

As far as the law allows, the total liability of HookOS to you is limited to the fees you paid to HookOS in the 12 months before the claim. HookOS is not liable for lost profits, lost business or indirect loss. Nothing in these terms limits liability that the law does not allow to be limited, or your rights as a consumer.

12. Law and courts

These terms are governed by the law of Greece. The courts of Heraklion, Crete, decide disputes. If you are a consumer, you also keep the protection of the mandatory law of the country where you live.